This only happens in 3DS Max when I export certain bone movements, since I only want to affect the bones starting from the neck and right clavicle. However, when I export all of the bones in the body it doesn't crash.
What causes it and how can I help it? There is such a thread in the old forums from 2016 but it was never really solved by the look of it.
Help and Tips on Making Avatars Poses and Animations
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