"Hello, this is a user-to-user discussion area and not somewhere to talk to staff."

A place for talking about IMVU
Post Reply
User avatar
Elaini
Prolific Pixel
Posts: 179
Joined: Sat Mar 25, 2017 4:05 pm
Location: Finland
IMVU Homepage: http://avatars.imvu.com/Elaini
Contact:

"Hello, this is a user-to-user discussion area and not somewhere to talk to staff."

Post by Elaini » Thu Dec 14, 2017 9:19 am

I've lost count on how many times the moderators had to post that comment in Discussions, just because it's merged with the help center and people are posting their personal info such as e-mails and passwords in public.
Image

User avatar
DianaDeMysterieux
Prolific Pixel
Posts: 100
Joined: Sat Feb 25, 2017 7:54 pm
Location: Texas
IMVU Homepage: http://avatars.imvu.com/DianaDeMysterieux

Re: "Hello, this is a user-to-user discussion area and not somewhere to talk to staff."

Post by DianaDeMysterieux » Mon Dec 18, 2017 3:13 pm

That's one of the drawbacks to the Discussion Boards.....people don't know what to click on to file a ticket because everything has been merged. I do understand that IMVU is trying to have things more streamline and easy to access, however the way they went about it was not best way. The Help Center needs to be separated from the Discussions.
La Dame Mystere
Image

Post Reply