
Imvu customer service?
- Curvaceous
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Imvu customer service?
Where should I go if I want to transfer a large amount of credits to another account? I cant find the help center anymore 

- Notorious Chicka
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Re: Imvu customer service?
Curvaceous wrote: ↑Sat Mar 11, 2017 5:08 amWhere should I go if I want to transfer a large amount of credits to another account? I cant find the help center anymore![]()
The new inproved Help...
https://help.imvu.com/apex/IMVUCommunit ... upportHome
It is wonky so be patient.
If you use LIVE help - be sure to file a ticket too in case you need it escalated.
ALSO save the live chat. There is a button on the top left to do this.
They do not send you emails or generate tickets anymore.
- Curvaceous
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Re: Imvu customer service?
Impossible. Im not a VIP member so I cant life-chat.
It is that bad huh?
Imvu gone down the drain...
It is that bad huh?
Imvu gone down the drain...

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Re: Imvu customer service?
"Customer Service" is just a name they use to give IMVU Users a false sense of security. They don't actually "serve" the community. They can fix small things, but major things they can't do a thing with (if they can comprehend what you are asking them, even). I don't know that anyone from Live Help actually USES IMVU....
It is really rather tragic.
It is really rather tragic.
- Curvaceous
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Re: Imvu customer service?
No matter how bad the 'service' was, they were able to transfer larger amounts of credits.
With that gone, I have no clue what to do now.
With that gone, I have no clue what to do now.
- Notorious Chicka
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- Curvaceous
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Re: Imvu customer service?
Where?Notorious Chicka wrote: ↑Sun Mar 12, 2017 10:03 amDid you click on Submit A Case?
Everyone can file a "help" ticket.
I had the feeling that that would become visible for the entire community!
- Notorious Chicka
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Re: Imvu customer service?
Curvaceous wrote: ↑Sun Mar 12, 2017 11:15 amWhere?Notorious Chicka wrote: ↑Sun Mar 12, 2017 10:03 amDid you click on Submit A Case?
Everyone can file a "help" ticket.
I had the feeling that that would become visible for the entire community!
I linked above...
https://help.imvu.com/apex/IMVUCommunit ... upportHome
This is where you either fill out a ticket or begin a live chat with CS
- Curvaceous
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Re: Imvu customer service?
No idea what happened!!
The first time you gave me a link I landed on the forum page. Now it opened right.b
You are a doll! Thanks.
The first time you gave me a link I landed on the forum page. Now it opened right.b
You are a doll! Thanks.
- Jaleman31
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Re: Imvu customer service?
Hi...
Clicking on the link , take me to a pop up asking me to sign in with my imvu name and password from "Salesforce" is that normal?
Clicking on the link , take me to a pop up asking me to sign in with my imvu name and password from "Salesforce" is that normal?
- Zara
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- Jaleman31
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Re: Imvu customer service?
Thank you, it work.
before it was asking me if I was from imvu to log in from there, guess something was bad there, and imvu is keep changing my info to a female on my display card, I know where to change it but it keeps coming back, I even ask for help , but keep coming back. so I will leave it like that..
I guess I need a new DP.
hope no one ask me for a date..lol
before it was asking me if I was from imvu to log in from there, guess something was bad there, and imvu is keep changing my info to a female on my display card, I know where to change it but it keeps coming back, I even ask for help , but keep coming back. so I will leave it like that..
I guess I need a new DP.
hope no one ask me for a date..lol
- Roy
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Re: Imvu customer service?
Been there...been through that....Jaleman31 wrote: ↑Mon Mar 27, 2017 7:54 amThank you, it work.
before it was asking me if I was from imvu to log in from there, guess something was bad there, and imvu is keep changing my info to a female on my display card, I know where to change it but it keeps coming back, I even ask for help , but keep coming back. so I will leave it like that..
I guess I need a new DP.
hope no one ask me for a date..lol
I think the glitch is happening to a lot of people. If it bugs you, I guess you have to hide it for now.
Mine seems to be sticking for now tho.

- Jaleman31
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Re: Imvu customer service?
already lots of pp think I am a girl , I get few female gift here and there .. now, longest I don't get ask on a date from guys .... I should be ok . lol
- LuvableVenus
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Re: Imvu customer service?
Is there now a report a bug fix issue thread on here?Roy wrote: ↑Tue Mar 28, 2017 7:17 pmBeen there...been through that....Jaleman31 wrote: ↑Mon Mar 27, 2017 7:54 amThank you, it work.
before it was asking me if I was from imvu to log in from there, guess something was bad there, and imvu is keep changing my info to a female on my display card, I know where to change it but it keeps coming back, I even ask for help , but keep coming back. so I will leave it like that..
I guess I need a new DP.
hope no one ask me for a date..lol
I think the glitch is happening to a lot of people. If it bugs you, I guess you have to hide it for now.
Mine seems to be sticking for now tho.